Shipping policy

Effective Date: 17 June 2026

Thank you for shopping with MamaVibez. We are committed to delivering your order safely and as quickly as possible.

1. Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a shipping confirmation along with tracking details (where available).

2. Shipping Time

We currently ship across India.

Estimated delivery time is 3–7 business days from the date of dispatch, depending on your location and courier service availability.

Please note that delivery timelines are estimates and may vary due to factors beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional offers such as free shipping will be clearly mentioned on the website.

4. Delivery Delays

While we aim to deliver your order within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Public holidays

  • High order volumes

  • Courier partner delays

  • Remote delivery locations

  • Natural disasters or other unforeseen circumstances

MamaVibez is not liable for delays caused by third-party courier services or events beyond our reasonable control.

5. Order Tracking

Once your order has been shipped, tracking information will be shared via email or SMS (where available), allowing you to monitor the status of your shipment.

6. Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order.

MamaVibez is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

7. Failed Delivery Attempts

If a delivery cannot be completed due to an incorrect address, recipient unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

8. Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery by emailing help@mamavibez.in with:

  • Your order number

  • Clear photographs of the damaged product

  • Photographs of the packaging

We will review your request and resolve the issue in accordance with our Return & Refund Policy.

9. Contact Us

If you have any questions regarding shipping or your order, please contact us:

MamaVibez

Email: help@mamavibez.in

Website: www.mamavibez.in